Politik om beskyttelse af persondata
Emberio (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you access, use, or interact with the Services, make purchases, or communicate with us.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” refers to information that identifies you or can reasonably be linked to you. We may collect the following categories of personal information depending on your interactions with the Services:
Contact Information
Name, billing and shipping address, telephone number, email address.
Financial Information
Credit or debit card numbers, payment details, transaction records.
Account Information
Username, password, security questions, preferences, settings.
Transaction Information
Products viewed, added to cart, purchased, returned, exchanged, cancelled.
Communications
Any information you include when contacting customer support.
Device Information
Device details, browser type, network information, IP address, unique identifiers.
Usage Information
Interactions with the website, navigation behavior, session logs.
2. How We Collect Personal Information
We may collect information:
Directly from You
When you create an account, make a purchase, contact support, or use the Services.
Automatically
Through cookies, web beacons, and similar tracking technologies.
From Service Providers
Including payment processors, analytics partners, and fulfillment partners.
From Third Parties
Such as social media integrations or marketing partners.
3. How We Use Personal Information
We use your information for the following purposes:
Providing and Improving the Services
Processing payments, managing orders, shipping, returns, customer support, customizing your shopping experience, and operating your account.
Marketing and Advertising
Sending promotional emails or messages and providing personalized advertising.
Security and Fraud Prevention
Verifying accounts, detecting fraud, ensuring secure payments, and protecting the Services.
Communication
Responding to your inquiries and maintaining our relationship with you.
Legal Compliance
Complying with applicable laws, responding to legal requests, and enforcing our terms.
4. How We Share Personal Information
We may share your information with:
Shopify
For hosting, payment processing, analytics, and platform functionality.
Service Providers
For IT management, fulfillment, shipping, analytics, customer support, and secure data storage.
Business and Marketing Partners
For advertising and targeted marketing, where permitted by law.
With Your Consent
If you authorize or request us to share certain information.
Corporate Transfers
In connection with a merger, acquisition, restructuring, or bankruptcy.
Legal Reasons
To comply with governmental, regulatory, or law enforcement requests.
5. Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes data to operate and enhance the Services.
For more details on how Shopify uses your personal information or your rights as a Shopify customer, visit:
https://privacy.shopify.com/en
6. Third-Party Websites
Our Services may include links to external websites. We are not responsible for their privacy or security practices. Please review those websites’ policies before providing personal data.
7. Children’s Data
The Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from minors.
8. Data Security and Retention
No security method is perfect. We implement reasonable safeguards but cannot guarantee absolute security.
We retain your information as long as necessary to:
- maintain your account
- provide the Services
- comply with legal obligations
- resolve disputes
- enforce agreements
9. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Request data portability
- Object to processing
- Restrict processing
- Withdraw consent
- Manage marketing preferences
You may exercise these rights by contacting us using the details below.
10. International Transfers
Your information may be transferred and processed outside your country.
Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in practices or legal obligations. The updated version will always include the “Last Updated” date.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: support@emberio.net
Address:
Gomar Schurmans
Nielstraat 73
3840 Borgloon
Belgium
We are the data controller for your personal information.